Privacy Policy

This Privacy Policy ("Policy") is issued by webet333 ("we", "us", "our", "the Platform") and applies to all personal data collected from individuals ("you", "the Player", "the User") who access or use the webet333 website at https://webet333.cam and all associated services, gaming products, and communications channels operated by the Platform.

webet333 operates as an online gaming and sports betting platform serving players primarily in Malaysia, including those based in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and Bangsar. We take the privacy and security of your personal data seriously and are committed to handling it with transparency, integrity, and in accordance with applicable data protection principles.

This Policy describes in detail: the categories of personal data we collect; the lawful bases on which we process that data; the purposes for which it is used; how long we retain it; the third parties with whom it may be shared; the security measures we have in place to protect it; and the rights you hold as a data subject in relation to your personal information.

This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and webet333. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.

For the purposes of this Privacy Policy, the following terms shall carry the meanings set out below:

webet333 collects personal data across several categories, depending on the nature of your interaction with the platform. The categories are as follows:

3.1 Identity & Registration Data. When you create a webet333 account, we collect your full legal name, date of birth, gender (where provided), email address, mobile phone number, and preferred username. This information is required to establish and maintain your account.

3.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) and age verification obligations, we collect copies of government-issued identity documents — including your Malaysian MyKad or passport — as well as a selfie or proof of address where required. This data is processed by our compliance team and, where applicable, by a licensed third-party KYC verification provider.

3.3 Financial & Payment Data. We collect data necessary to process your deposits and withdrawals, including: your registered payment method (e.g. Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, or cryptocurrency wallet address), transaction amounts, transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or online banking passwords.

3.4 Transactional & Gaming Data. We record all wagers placed, games accessed, bet amounts, outcomes, bonus usage, and promotional participation on your account. This data is used for account management, dispute resolution, and regulatory compliance.

3.5 Technical & Device Data. We automatically collect certain technical data when you access the platform: your IP address, browser type and version, operating system, device type, screen resolution, referring URL, session duration, and pages visited. This data is collected to ensure platform security and optimise user experience.

3.6 Communications Data. If you contact webet333 via live chat, email, or any other support channel, we retain records of that correspondence, including timestamps and agent identifiers, for quality assurance and dispute resolution purposes.

3.7 Marketing Preferences. Where you have opted in to receive marketing communications, we retain a record of your communication preferences and consent status. You may withdraw this consent at any time.

webet333 collects personal data through the following channels and mechanisms:

• Direct collection: Data you provide voluntarily when registering an account, completing KYC verification, making deposits or withdrawal requests, submitting contact forms, or engaging with live chat support.
• Automated collection: Technical and device data collected automatically via server logs, cookies, and similar tracking technologies when you access or navigate the platform.
• Third-party sources: In limited circumstances, webet333 may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, or publicly available databases where permitted by applicable law.
• Referral data: If you were referred to webet333 by an existing player through our referral programme, we receive your account registration details through that referral channel.

webet333 processes your personal data for the following specific and documented purposes:

webet333 relies on the following legal bases when processing your personal data:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under our Terms & Conditions — including account management, payment processing, and game service delivery.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements — including KYC verification, AML reporting, and age verification.
• Legitimate Interests: Processing carried out in webet333's legitimate business interests, provided those interests are not overridden by your fundamental rights — including fraud detection, platform security, abuse prevention, and service improvement.
• Consent: Processing based on your freely given, informed, and revocable consent — most notably for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.

webet333 does not sell, rent, or commercially transfer your personal data to third parties. We share personal data only in the following limited and documented circumstances:

7.1 Payment Processors. We share transaction-related personal data with payment service providers necessary to execute your deposit or withdrawal — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX-connected banks (Maybank, CIMB, Public Bank, Hong Leong Bank), and cryptocurrency network nodes. Each payment processor operates under its own privacy policy and data security standards.

7.2 Identity Verification Providers. KYC and age verification data (including identity document images) may be processed by licensed third-party identity verification service providers acting as data processors on our behalf, under documented data processing agreements.

7.3 Fraud Prevention & Security Services. Technical and behavioural data may be shared with fraud prevention services and cybersecurity providers to detect, investigate, and prevent fraudulent or abusive activity on the platform.

7.4 Regulatory & Law Enforcement Authorities. webet333 will disclose personal data to competent regulatory, law enforcement, or judicial authorities where required or permitted to do so by applicable law — for example, in response to a court order, subpoena, or regulatory investigation.

7.5 Corporate Transactions. In the event of a merger, acquisition, restructuring, or sale of all or part of webet333's business, personal data held by the platform may be transferred to the acquiring entity, subject to equivalent data protection obligations being imposed on that entity.

7.6 No Third-Party Marketing Disclosure. webet333 will not disclose your personal data to third-party advertisers, marketing agencies, or data brokers for marketing purposes without your explicit prior consent.

webet333 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to applicable legal retention obligations. Our general retention principles are as follows:

• Active account data (identity, contact, and preferences) is retained for the duration of your account's active status, plus a minimum post-closure period required by applicable law.
• Transaction and gaming records are retained for a minimum period as required under applicable anti-money laundering and gaming regulatory obligations — typically a period of five (5) to seven (7) years from the date of the transaction.
• KYC verification documents are retained for a period required under applicable AML regulations, typically five (5) years from the date of verification or account closure, whichever is later.
• Support and communications records are retained for a period sufficient to resolve any outstanding disputes and for quality assurance purposes — generally up to three (3) years from the date of the last interaction.
• Marketing consent records are retained for as long as the consent is active, and for a reasonable period thereafter to evidence prior consent in the event of a future enquiry.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

As a data subject whose personal data is processed by webet333, you hold the following rights in relation to your personal information. You may exercise any of these rights by contacting our support team via live chat or by emailing us at the address provided in Section 16.

webet333 uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, maintain session security, and gather analytics data. The following categories of cookies are used on the platform:

• Strictly Necessary Cookies: Essential to the operation of the platform — enabling login sessions, account authentication, and navigation. These cookies cannot be disabled without severely impairing platform functionality.
• Functional Cookies: Used to remember your preferences and settings (such as language preference and display settings) to provide a more personalised experience on subsequent visits.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the platform — including pages visited, session durations, and navigation paths. This data is used to improve platform performance and user experience.
• Security Cookies: Used to support fraud detection and platform security measures, including identifying suspicious login patterns and preventing cross-site request forgery (CSRF) attacks.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may impair your ability to access or use specific features of the webet333 platform.

webet333 does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertising to players based on their off-platform browsing activity.

webet333's services are strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21.

All account registrations are subject to age verification procedures. Where webet333 becomes aware — through KYC verification or any other means — that personal data has been submitted by or on behalf of a person under the age of 21, that data will be immediately deleted and the associated account permanently closed.

If you are a parent or guardian and believe that a minor has accessed webet333's services or submitted personal data to the platform, please contact our support team immediately so that corrective action can be taken.

webet333 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive personal and financial data at rest.
• Access controls limiting personal data access to authorised personnel on a need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication (2FA) options available for player account login.
• Monitoring systems to detect and respond to anomalous access patterns and potential data breaches.
• Staff training on data protection obligations and security best practices.

Whilst webet333 takes all reasonable precautions to protect personal data, no data transmission over the internet or data storage system can be guaranteed as completely secure. You use the platform and transmit personal data at your own risk, and webet333 cannot warrant absolute security. In the event of a material data breach affecting your personal data, we will notify affected players in accordance with applicable legal requirements.

As an online platform serving players in Malaysia and operating infrastructure in multiple jurisdictions, webet333 may transfer personal data to, and process personal data in, countries outside of Malaysia. Where such transfers occur, we take reasonable steps to ensure that appropriate data protection safeguards are in place, including:

• Contractual protections in agreements with data processors operating in other jurisdictions.
• Ensuring that recipient jurisdictions or processors maintain data protection standards consistent with those applicable to webet333's operations.
• Limiting the scope and volume of data transferred internationally to only what is strictly necessary for the purpose of the transfer.

By using webet333's services, you acknowledge and consent to your personal data being transferred to, stored in, and processed in jurisdictions outside Malaysia where necessary for the operation of the platform.

The webet333 platform may contain links to third-party websites — including payment service providers, identity verification portals, and regulatory information pages. These third-party websites operate independently of webet333 and are governed by their own privacy policies, which may differ materially from this Policy.

webet333 does not accept responsibility for the privacy practices, data security standards, or content of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing any personal data to that site.

The inclusion of a link to a third-party website on the webet333 platform does not constitute an endorsement of that website or its privacy practices.

webet333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or platform functionality. Any material amendments will be communicated to registered players via email notification or a prominent notice on the platform prior to the amendment taking effect.

The "Last Reviewed" date displayed at the top of this Policy will be updated whenever material changes are made. We encourage you to review this Policy periodically to stay informed of how webet333 handles your personal data.

Continued use of the webet333 platform following the notification of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should discontinue use of the platform and contact our support team to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by webet333, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the platform website at https://webet333.cam.
• Email (non-clickable): [email protected]

Our support team serves players across Malaysia — including those located in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and Bangsar. We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 days.

For data rights requests (access, rectification, deletion, etc.), please use the above contact channels and include your registered email address, account username, and a brief description of the right you wish to exercise. You may be asked to verify your identity before your request is processed.